The most successful cultural attractions around the world are now putting commercial enterprises at the heart rather than the margin of their activities. When they are meticulously researched and delivered to be in harmony with their collections and underpin the culture and brand values of the organisation they make a real contribution to visitors enjoyment and therefore should command the same level of expertise and attention to detail as a collection or exhibition.
The Commercial Curator exists to provide commercial expertise, practical help and resources to help improve shops and web shops to achieve higher average transaction values and conversion rates, develop better and more interesting catering options, unleash the power of customer data to drive visitor numbers and spend, and by thinking laterally find ways to monetise the assets of the site and collections effectively but always in keeping with the cultural values of the institution.
Museums and galleries are some of the most loved institutions in the country, they are hugely valuable cultural and educational assets, and most of the population will visit at least one every year. I want to use my commercial knowledge to help achieve long term sustainability and success in these cash strapped times.